• Health Declaration Questions

• Geographical Destinations

• Travel Disruption Cover

• Golf Cover

• Cruise Cover

• Wedding Cover

• Business Benefits Extension Cover


Telephone: 0800 1577035

Opening hours: 09.00 to 17.30 Mon to Fri & 9.00 to 12.30 Sat

Terms of Business
This Terms of Business is written by David Oliver Associates who arrange and administer this insurance.

1) The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you
2) Whose products do we offer?
  1. We offer products from one Insurer
3) Which service will we provide you with?
  1. We will ask some questions that will determine your eligibility for cover under our policy. You should refer to our policy wording to ensure that our product meets your needs. You will then need to make your own choice about how to proceed. You may contact us by telephone if you have any questions regarding this policy.
4) What will you have to pay us for our services?
  1. We receive our remuneration in the form of commission
  2. We will charge a Fee for processing any adjustments to your policy. Any Fee's payable will be notified to you before any changes are made to your policy.
5) Refund of Premium
  1. If you cancel the policy, we will make a refund in accordance with the policy conditions.
6) Who Regulates us?

David Oliver Associates are authorised and regulated by the Financial Conduct Authority. Our FCA register number is 304277.

Our permitted business is arranging and advising on general insurance contracts.
You can check this on the FCA's register by visiting the FCA's website www.fca.org.uk or by contacting the FCA on 0800 111 6768.

7) Your Insurance
Your David Oliver Associates travel insurance is arranged and administered by David Oliver Associates and underwritten by AXA Insurance UK Plc
8) What to do if you have a complaint?

If you wish to register a complaint, please contact us:
In writing to: David Oliver Associates, 1696 Bristol Road South, Rednal, Birmingham B45 9TZ
Or by telephone: 0800 1577035.
If you cannot settle your complaint with please refer to the policy wording.

9) Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 90% of the claim, without any upper limit. Compulsory Insurance claims are protected in full. Further information about compensation scheme arrangements is available from the FSCS.


David Oliver Associates are Authorised & Regulated by the Financial Conduct Authority. FCA Number 304327. Full details can be found online in the FCA Register or by contacting the FCA on 0800 111 6768. © 2016 David Oliver Associates. All rights reserved. WFN